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Arabic Back Office Specialist

Full-time | Limassol, Cyprus
Who we Are?
Tickmill is a global group of companies, offering trading services with a prime focus on Futures, Options and CFDs on Forex, Stock Indices, Commodities and Bonds. Regulated in the United Kingdom by the FCA, in Cyprus by CySEC, in the Seychelles by the FSA, in Labuan by the Labuan FSA and the FSCA in South Africa, we provide first-class products and services, catering to the needs of the most sophisticated retail and institutional clients around the world.
We take pride in being one of the fastest-growing brokers in the world processing monthly more than 9 million client trades, while our monthly average trading volume is over $130 billion.
Our multilingual staff consist of highly qualified experts from all Continents. We value the talent and input of our team members and keep their motivation at the heart of our strategy. This includes highly competitive motivation packages, work-related travelling, and regular team events around the world.

What will your job look like?
The successful candidate will need to process appropriate onboarding procedures according to client classifications and follow account opening procedures for the Arabic market – KYC while maintaining regular record keeping procedures.
In addition, they will need to handle all Arabic client queries via live chats and emails for the Tickmill group. They will also be the first point of contact for existing clients and assist internally, all other departments according to their needs.
Requirements:
  1. 1+ year experience in Back office or in any similar position in a regulated financial services company.
  2. Excellent knowledge of the English Language both written and oral.
  3. Excellent knowledge of the Arabic Language both written and oral.
  4. College or university degree.
  5. Good organizational skills, diligence, and detail orientation.
  6. Computer literacy with good capacity of Microsoft Office applications.
  7. Professionalism, work ethic, and Self-motivation.
  8. Positive can-do attitude and a Team player.
  9. Flexible to work on Cyprus Public holidays on rotation.
  10. Working days: Monday – Friday / 09:00 – 18:00 (with 1 hour of lunch break).
Benefits:
  1. A Unique opportunity for a career in a global, fast-growing company and self-development.
  2. Attractive Compensation package based on qualifications and experience.
  3. Modern and professional work environment.
  4. Participation in the “Employee Training & Development program”.
  5. Free Gym for all employees of Tickmill at the Marina “Sanctum Spa & Fitness”.
  6. Quarterly Team Activities for all the Company.
  7. Medical Insurance Cover from 1st day of induction, which includes Dental Care.
  8. 13th Salary.
Interested in this position? Forward your CV to careers@tickmill.com
*Due to the great number of applications we receive for each of our open vacancies, we are unable to respond on an individual basis.