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Payment Systems Specialist

Full-time | Limassol, Cyprus
Who we Are?
Tickmill is a global group of companies, offering trading services catered to the needs of the most sophisticated retail and institutional clients around the world. Our prime focus is on Futures, Options, and CFDs on Forex, Stock Indices, Commodities, and Bonds. We take pride in being one of the fastest-growing brokers in the world processing monthly more than $140 billion in trading volume. We base our success on excellent customer support, transparency in communication, care, and our highly qualified employees, who strive to deliver excellence at all levels. In our turn, we keep our team members’ motivation at the heart of our strategy, striving to deliver excellent work conditions for everyone.

What will your job look like?
Tickmill is looking for a Senior Payment Systems Specialist that will be managing our relationships with various payments providers (PSP and Banks) and will be investigating and resolving issues arising.
  1. Liaise with potential and current Payment Providers (PSP and Banks) to set up accounts and maintain all necessary documentation up to date (KYC).
  2. Identify issues and suggest improvements to our existing processes.
  3. Identify, analyze, communicate, and resolve issues generated from our payment systems.
  4. Collaborate with multiple internal and external stakeholders.
  5. Prepare reports/analyses on prospective payment solutions and existing payment system performance.
  6. Perform regular competition research and analysis while also identifying innovative ideas to improve the customer journey and increase efficiency.
  1. At least 2-years of experience in a similar position. Previous working experience in Financial Services in a similar position, will be considered an advantage.
  2. Excellent knowledge of the English Language both written and oral.
  3. College or University Degree.
  4. Excellent oral and written communication skills.
  5. Outstanding negotiation and problem-solving skills.
  6. Excellent attention to detail, analytical, and organizational skills.
  7. Ability to work collaboratively within a team environment, to work in a high-pressure environment and to meet stretched goals with multiple competing priorities.
  8. Positive can-do attitude.
  9. High level of work-ethic.
  1. A Unique Opportunity for a career in a global, fast-growing company.
  2. Attractive remuneration package based on qualifications and experience (including 13th salary and Discretionary Bonuses to reward exceptional performance).
  3. Opportunities to learn and grow through our “Employee Training & Development program”.
  4. A great chance to focus on your Health and Wellness through a Free Gym membership (Sanctum Spa & Fitness @Limassol Marina) and Medical Insurance Cover, which includes Outpatient, Inpatient, and Dental Care.
  5. Multiple events to bond with the team and the group through Quarterly/Semestrial Team Activities for all the Company.
  6. Participation in our welfare investment and savings plan through our Provident Fund Scheme.
  7. Remote work opportunities for all group members for a work-life balance.
  8. Working Hours 09:00-18:00 (1 hr. lunch break) from Monday – Friday.
Interested in this position? Forward your CV to careers@tickmill.com
*Due to the great number of applications we receive for each of our open vacancies, we are unable to respond on an individual basis.