Risk Warning: Trading financial products on margin carries a high degree of risk and is not suitable for all investors. Losses can exceed the initial investment. Please ensure you fully understand the risks and take appropriate care to manage your risk.

Payment Systems Specialist

Full-time | Limassol, Cyprus
Who we Are
Are you looking for a job opportunity in the exciting field of Forex? Join Tickmill, a global group of companies, offering trading services with a prime focus on Futures, Options and CFDs on Forex, Stock Indices, Commodities and Bonds. Regulated in the United Kingdom by the FCA, in Cyprus by CySEC and in the Seychelles by the FSA, we provide first-class products and services, catering to the needs of the most sophisticated retail and institutional clients around the world.

We take pride in being one of the fastest-growing brokers in the world. On a monthly basis, Tickmill Group processes more than 7 million client trades, while our monthly trading volume is over $120 billion.

Our multicultural staff consist of highly qualified experts from all Continents. We value the talent and input of our team members and keep their motivation at the heart of our strategy. This includes highly competitive motivation packages, work-related travelling and regular team events around the world.

What your job will look like
Processing of incoming and outgoing bank and e-wallet payments and assisting clients and internal staff with questions related to payments. All members of the Payments Team must be good investigators and pay attention to detail.

The Payments team works closely with our third-party processors to track clients' payments and withdrawals. The team is also involved with internal systems, checks, foreign exchange rate issues, refunds and adjustment situations.

The position of the Payments Specialist serves to provide excellent payments processing service mainly to private individuals as well as corporate Clients from different parts of the world.
  1. Analyze, identify and communicate payment system issues.
  2. Will be required to collaborate with multiple internal departments, external payment providers and stakeholders regarding setup details and also resolve issues.
  3. Analyze data to maintain balances at PSP’s and recommend settlements.
  4. Prepare reports/analysis on payment issues and perform regular competitor research and analysis whilst also identifying innovative ideas to improve the customer journey and increase efficiency when it comes to payments processing.
  5. Will need to complete forms and other documentation to assist with onboarding new payment providers and maintain ongoing relationships.
  6. Assist the Head of Payment Systems with projects and other “BAU” activities.
  1. Able to speak, read and write in English
  2. Work experience of at least 2 years
  3. Client-focused approach to work
  4. Reliability and responsibility
  5. Able to think quickly and solve problem in real-time
  6. Must be a swift learner, eager and self-motivated
  7. Proficient in use of web-based IT systems and MS Excel
  8. Working from Monday – Friday, 09:00 – 18:00 (with 1 hour of lunch break)
  9. Must be a team player, yet be comfortable to take initiative when necessary

*To apply, please send your CV and cover letter with salary expectations in English. Please note, only shortlisted candidates will be contacted.

Not required but will be considered as advantage:
  1. Understanding of Forex trading specifics
  2. Bachelor's degree in finance
  3. Other language skill
  4. Reliability and responsibility
  1. A Unique opportunity for a career in a global, fast growing company with significant opportunities for self-development.
  2. There will be travel opportunities
  3. Attractive Compensation package based on qualifications and experience
  4. Modern and professional work environment in a modern yet cosy office in the city
  5. Participate in the “Employee Training & Development program
  6. Free Gym for all employees of Tickmill at the Marina “Sanctum Spa & Fitness”
  7. Medical Insurance Cover from 1st day of induction, which includes Dental Care, etc.
  8. Weekly snacks, fruits and endless coffee supply in the kitchen
  9. 13th Salary
Interested in this position? Forward your CV to careers@tickmill.com
*Due to the great number of applications we receive for each of our open vacancies, we are unable to respond on an individual basis.